Company

Delivering creative and technical online solutions for your business through ITIL Best Practice.

A1e Systems Ltd provides more than just technology - we provide integrated web-based solutions which meet your unique business needs through the unity of creative and technical excellence based on ITIL Best Practice principles. Our creative and technical expertise will help you to harness the power of the World Wide Web to deliver valuable improvements in the efficiency of your business and help you meet your mission-critical objectives more effectively.

ITIL, or BS15000, is the first worldwide standard specifically aimed at IT Service Management. It describes an integrated set of management processes for the effective delivery of services to the business and its customers. It defines the need for proper processes relating to planning and implementation of new or changed IT services including change and release management, and redundancy and risk management. A1e Systems are an ITIL company who specialise in web-based technology solutions that conform to ITIL Best Practice (eITIL). With the pending ISO standardisation of BS15000 eITIL is due to become one of the foremost frameworks for best practice within online services.

A1e Systems Ltd work within the B2B and B2C markets helping organisations within government, education, retail and other commercial sectors to achieve more from their online services. We specialise in online Content and Asset Management solutions, using Microsoft and related technology platforms, which enable organisations to unify content, staff and processes to minimise business risk, reduce internal overhead, overall cost of ownership, and accelerate time-to-value.

Whether your organisation currently embraces ITIL or not we believe that best practice principles form the cornerstones of any business. The performance and stability of your website and related online services is an extension of your brand and equally as important as the stability of any other part of your IT infrastructure regardless of whether you manage your services internally or externally.

The costs associated with website downtime are becoming more concrete and for many businesses downtime or poor site performance not only means a loss of revenue but also potential repeat business. Downtime and poor website performance costs organisations millions of dollars each year; the average cost of website downtime is around $8,000 per hour, and businesses could stand to lose even more with sites that are slow, difficult to navigate and have poor content.

A1e Systems Ltd understand these challenges and our business is to help deliver web-based content and asset management solutions through the use of ITIL Best Practice that will integrate with, and enhance, your existing business workflow, and further develop business continuity and risk management principles essential in keeping your organisation running.